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eSales Dialogue (CRM)


To protect the investment in sales efforts of an organization, eBMS provides eSales Dialogue module which is a tool for

1. Sales team's activities Planning

2. Recording sales interactions (Sales dialogues)

3. Analysis of sales persons performances

4. Analysis of customer

5. Analysis of customer interactions - qualitatively

The eSales Dialogue module provides solution for Sales force activities management and tracking. The Sales teams activities covers

1. Planning for the week / day

2. Update of meetings/ interactions

3. Follow up reminders / alerts setting up

4. Update of prospect information

5. Special tips about the prospect

6. eSales dialogue update and follow up tasks

Reports for Sales managers, location heads

1. Sales person date wise meeting plan and actual updates

2. Conversion from prospect to customer tracking and analysis